Cookies & Privacy

As a UK based website we ensure that all personal information or ‘data’ provided is handled in accordance with the 1998 UK Data Protection Act, and use technology that protects your information from unauthorised use or access. However, no information transferred over the internet or wireless network can be guaranteed to be completely secure. There may be instances where your data travels internationally. If you visit or use our website you are authorising us to process your data in this way.

When you book an appointment with North Down Physio we ask for your full name, phone number, and email address. We keep a record of this information so that we can recognise you and book appointments you place with North Down Physio. We retain details of your appointments and copies of any email correspondence you send us.

We are committed to protecting your personal information and we will only use or disclose personal information collected from you for the efficient delivery of our services to you and to work towards improving those services by:

  • Communicating with you about your booking
  • Performing marketing and promotional activities
  • Understanding the interests and buying behaviour of our website users and visitors
  • Disclosing your personal information on a need to know basis to agents that we use to help us improve our service to you and to process bookings placed by you or any appropriate investigative third party if we believe you may be involved in any illegal or harmful conduct, or if we are required to do so by the law.

You must not misuse the site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious and technologically harmful. By doing so, you would commit a criminal offence under the Computer Misuse Act 1990. In this event, we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Save as set out above, we will not sell or otherwise disclose any information we h0ld about you to any third parties, unless we have specifically asked for, and received your consent to do so.


This site uses first-party cookies to improve ongoing user experience. Cookies and small text files which are sent to your computer and enable our website to recognise you. They only contain such information as you have provided to us on the website. You can set up your computer so that it rejects cookies ( If you visit or use this website, you agree to our Cookie usage policy.

You have the right to ask for a copy of your personal information held by us. If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer
North Down Physio
2 Redburn Square
Holywood, Down
BT18 9HZ